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Terms of Service

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By submitting a quote, you agree to have read, understand and accept all of these terms of service. attempts to break terms will result in a cancelled commission and blacklisting. Defiled dragon is not responsible for any injuries that may occur in fursuit, wear at your own risk.

Quotes:

  • A quote is a form that will show the final price of your fursuit. 

  • A quote may be subject to change with edits or additional requests.  

  • to submit a quote, you must provide a clear, digital 2+ view reference sheet with all required patterns and information on it.

Payments:

  • All payments will be made in USD. 

  •  

    payment plans must be paid within 3 months of quote agreement

  • work will not start on a fursuit until it is 100% paid off

  • A 5% late fee will be stack applied for every late payment day after the 5 business day lax period

  • All payments will not be spent until the product is completed and shipped for buyer protection

  • ​

Refunds;

  • Material cost is non refundable

  • we hold the right to refuse refunds due to a break of terms of service

  • refund amounts may vary depending on the progress of the fursuit

  • absolutely no refunds after product completion

Working Stages:

  • Work in progress images will be sent along the entire construction process

  • edits and changes must be requested at the stage of the work in progress image

  • we are not responsible for errors in design that could have been seen and changed in earlier stages, and a fee will be issued for the past avoidable edit

  • it is up to the client to thoroughly look through every work in progress image and video for any potential mistakes in design

  • as many questions may be asked throughout the whole process to ensure the best of design and quality

  • Maker Mistakes may be fixed free of charge

Deadlines:

  • deadlines are not accepted under any circumstance

  • completion date estimates will be given, those dates however, are very flexible

  • there are no requests to be pushed further in the queue, your slot is where you will stay

  • Slots will be prioritized first paid first served or whichever materials arrives first

Shipping:

  • all shipping fees will be paid after fursuit completion

  • orders are shipped on mondays

  • all orders will have tracked shipping

  • once out of care, Defiled Dragon is not responsible for lost or damaged packages

  • shipping is paid for by client

  • shipping done via usps

  • Shipping to USA and Canada only

  • canadian clients be aware of customs fees

warranty:

  • all commissions come with a 30 day warranty

  • any mistakes, broken parts, popped seams, etc that are at fault of our own are covered by waranty

  • damages done by the client will void the warranty

  • alterations to the product will void the warranty

  • shipping to and back must be covered by client

  • canadian clients be aware of customs fees, use repair and return customs form

  • a sewing repair kit will be sent to all clients with stitching instructions

Sizing:

  • premade fursuit sizing varies, check each specific description for individual premade sizes

  • commissioned fursuits require the following measurements and/or items when applicable: forehead measurement in cm, tip of middle finger to bottom of palm measurements in cm, arm length and bicep diameter in cm, leg length and thigh diameter in cm, duct dape dummies are required for 3/4 and full suits

  • during construction, sizes are made to fit snug, please specify if a loose or tighter fit is preferred before work begins

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